POLICIES
If your order has shipped we do not offer order cancellations of any kind. Our products are handmade and made to order. By purchasing you are agreeing to these terms.
If you have ordered and have not received your package for any reason please contact us to rectify this issue. We will have a replacement sent to you immediately for free.
Email: Chance@blackflagsteel.com
Steps for an effortless return
1) contact us with pictures and reason for return.
Email: Chance@blackflagsteel.com
2) You'll be given an address for the return.
3) provide us with a tracking number for the item you are returning.
4) Refund will be made same day upon receipt of your return.
If making a return - you are responsible for return postage and must supply a tracking number.
The item will show no signs of wear and tear or rust. I.E You displayed the item - it rained and now it has rust.
or
You displayed the item it fell and now has damage. (dings, paint chipping or break)